j77 Privacy Policy – How We Handle Your Personal Information

At j77, your privacy matters. This page explains exactly what personal data we collect, why we collect it, how it is used, and the rights you have as a player in the Philippines. We keep things straightforward so you always know where you stand.

What We Collect and Why

1. Information We Collect

When you register and use j77, we collect personal information that is necessary to operate your account and deliver a safe,compliant, and enjoyable platform experience. This includes your full name, date of birth, mobile number, email address, and a valid government-issued ID for identity verification purposes. We also collect your payment details — such as your GCash or Maya account number or bank information — solely to process deposits and withdrawals in Philippine pesos. When you use the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain security and improve performance. We may also collect information you provide when you contact our support team, respond to a survey, or participate in a promotion. All data collection is carried out in accordance with applicable Philippine data privacy laws, and we only ask for what we genuinely need to run your account safely and fairly.

2. How We Use Your Information

Your personal data is used primarily to create and manage your j77 account, verify your identity, process financial transactions, and ensure that the platform operates securely for all players in the Philippines. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and, where you have opted in, to share relevant promotional offers. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and maintain the integrity of the betting environment for every registered player. We may use anonymised, aggregated data to analyse platform performance, improve our sports betting and casino-style product offerings, and make informed decisions about future features. Your information is never used to make automated decisions that would significantly affect your account without human review. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes under any circumstances.

3. Sharing Your Data

j77 shares your personal information only with trusted third-party service providers who are strictly necessary for the operation of the platform — including payment processors, identity verification services, and technical infrastructure partners. All third parties we work with are contractually required to handle your data with the same level of care and confidentiality that we apply internally, and they are prohibited from using your data for any purpose beyond the specific service they provide. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of j77 or its players. In the event that j77 undergoes a business restructure, merger, or acquisition, your data may be transferred to the successor entity — but only under the same privacy protections described in this policy. We will never share your personal data with advertisers, data brokers, or unrelated commercial partners. If you have questions about specific third parties we work with, you can reach out through the FAQ page for more information.

4. How We Protect Your Data

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the j77 platform is encrypted using secure protocols, and sensitive information such as payment details and identity documents is stored with additional layers of protection. Access to personal data within our organisation is strictly limited to staff members who need it to perform their specific role, and all such access is logged and monitored. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and as promptly as circumstances allow. While no system can guarantee absolute security, j77 is committed to maintaining the highest practical standard of data protection for every player on the platform.

5. How Long We Keep Your Data

j77 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial reporting requirements. Technical logs and session data are kept for shorter periods and are routinely purged once they are no longer needed for security or operational purposes. If you request that your account be closed, we will begin the process of deleting or anonymising your personal data, except where retention is required by law or legitimate business necessity. You may request a summary of the data we hold about you at any time by contacting us through the FAQ page. We do not retain data beyond what is necessary, and we review our retention practices regularly to ensure they remain proportionate and compliant.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding the personal information we hold about you. You have the right to access a copy of your personal data, request corrections to any inaccurate or outdated information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. j77 is committed to responding to all data subject requests within a reasonable timeframe and in accordance with applicable legal requirements. To exercise any of these rights, please visit the FAQ page where you will find guidance on how to submit a formal request. We will never penalise you for exercising your data privacy rights, and we treat all such requests with the seriousness and respect they deserve.

7. Updates to This Policy

j77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will make reasonable efforts to notify registered players through the platform or via their registered contact details before the changes take effect. The date of the most recent revision will always be noted at the top of this page so you can quickly check whether anything has changed since your last visit. Continued use of the j77 platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how your data is being handled. If you have any questions about this policy or how your data is used, the FAQ page is the best place to start.

This Privacy Policy was last reviewed and updated in 2025. For questions about your data or account privacy, visit the FAQ page or log in to your account to manage your preferences directly.

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